Request for Maintenance Order
| ABOUT THE SERVICE
This involves the concessionaire’s request for maintenance such as; |
Schedule of Availability of the Service:
Monday-Friday No noon break |
| Who may avail of the Service?
All concessionaires who wish to request service regarding their water service connection |
How To Avail The Service?
| STEP | CLIENT | SERVICE PROVIDER | DURATION | In-Charge | Fees | Form |
| 1 | Proceed to Customer Service & request for maintenance order | Interview the client and prepare maintenance order | 5 minutes | Customer Service Assistant | None | Maintenance Order |
| 2 | Proceed to cashier for payment | Accept the payment and issue corresponding official receipt | 2 minutes | Cashier | Amount of various materials that are needed | Official Receipt |
| 3 | End of transaction | Process request & implement maintenance order and forwarded to Engineering Division | 5 minutes | Customer Service Assistant | Maintenance Order | |
| 4 | Implementation of any maintenance order | 11/2 day | Utility Worker | Maintenance Order | ||
| 5 | Sign the Maintenance Order for work done. Accept the copy of Bill of Materials. Comments and suggestions other Request | Post Inspection of Service Connection | 10 minutes | Utility Worker | ||
| 6 | END OF TRANSACTION |