Request for Service Reconnection
| ABOUT THE SERVICE
Applying for Service re connection covers installation of water service that been disconnected |
Schedule of Availability of the Service:
Monday-Friday No noon break |
| Who may avail of the Service?
All concessionaires of PANDI WATER DISTRICT |
What are the requirements?
Full payment of Water Bill and disconnection fee if transacted by account number -Original and photocopy of one (1) Identification Card If transacted by representative -Original and photocopy of one (1) Identification Card -Notarized Authorization Letter |
| Duration: Within a day upon payment of fees and charges |
How To Avail The Service?
| STEP | CLIENT | SERVICE PROVIDER | DURATION | In-Charge | Fees | Form |
| 1 | Proceed to Customer Service & request for service reconnection | Prepare and print re-opening form and statement of accounts | 5 minutes | Customer Service Assistant | None | Re-opening form |
| 2 | Proceed to cashier for payment | Accept the payment and issue corresponding official receipt | 2 minutes | Cashier | Php 250 and unpaid water bills | Official Receipt |
| 3 | End of transaction | Process request & implement maintenance order | 5 minutes | Customer Service Assistant | Maintenance Order | |
| 4 | Implementation of service reconnection | 1 hour | Water Maintenance Man A | Maintenance Order | ||
| 5 | Sign the Maintenance Order for work done. Accept the copy of Bill of Materials. Comments and suggestions other Request | Post Inspection of Service Connection | 10 minutes | Utility Worker | ||
| 6 | END OF TRANSACTION |