ABOUT THE SERVICE
The connection will not be made until it is approved and all charges are paid.
WHO MAY AVAIL OF THE SERVICE?
All bonafide residents of Pandi, Bulacan
SCHEDULE OF AVAILABILITY OF THE SERVICE
Monday– Friday
8:00 am –5:00 pm
No Noon Break
WHAT ARE THE REQUIREMENTS?
* Barangay Permit of Water Installation
* Residence Certificate/ Cedula (Photo copy)
* 1 x 1 size picture
* 1 valid ID (photocopy)
* Photocopy of water  bill of nearest concessionaire
* Special Power of Attorney (if applicable)
Duration:  3 days

How To Avail The Service?

STEP CLIENT SERVICE PROVIDER DURATION In-Charge Fees Form
1 Inquire for new service connection  Interview the applicant regarding on the new service connection request  5 minutes  Customer Service None  List of Requirements
2  Pay the survey fee  Accept payment for survey fee and issue Official Receipt  2 minutes  Cashier  Php 100  Official Receipt
3  End of Transaction  Site Inspection  10 minutes  Water Maintenance Man A  None  Survey Form
4  Present requirements for application of new Service Connection  Check all the requirements if complete  3 minutes  Customer Service  None  None
5  End of Transaction  Computes Installation fee and materials  5 minutes  Customer Service None  Bill of Materials
6  Sign the application form for Service Connection  Process request Service Application then inform client all the details about rules and regulations and payment as a new concessionaire  5 minutes  Customer Service  None  Service Application Construction Order Form(SAC))
7  Proceed to cashier for payment  Accept payment and issue Official Receipt  2 minutes  Cashier  Amount Computed  Official Receipt
8  End of Transaction  Forward all documents to storekeeper for preparation of materials  2 minutes  Customer Service  Survey Form
9  Installation of Service Connection Tapping  Regular:2 hours

Traverse:4 hours

 Utility Worker  Maintenance Order
10  Sign the Maintenance Order for work done. Accept the copy of Bill of Materials. Comments and suggestions other request  Post inspection of Service Connection  10 minutes  Utility Worker