Applying For Service Connection
ABOUT THE SERVICE The connection will not be made until it is approved and all charges are paid. |
WHO MAY AVAIL OF THE SERVICE? All bonafide residents of Pandi, Bulacan |
SCHEDULE OF AVAILABILITY OF THE SERVICE Monday– Friday 8:00 am –5:00 pm No Noon Break |
WHAT ARE THE REQUIREMENTS? * Barangay Permit of Water Installation * Residence Certificate/ Cedula (Photo copy) * 1 x 1 size picture * 1 valid ID (photocopy) * Photocopy of water bill of nearest concessionaire * Special Power of Attorney (if applicable) |
Duration: 3 days |
How To Avail The Service?
STEP | CLIENT | SERVICE PROVIDER | DURATION | In-Charge | Fees | Form |
1 | Inquire for new service connection | Interview the applicant regarding on the new service connection request | 5 minutes | Customer Service | None | List of Requirements |
2 | Pay the survey fee | Accept payment for survey fee and issue Official Receipt | 2 minutes | Cashier | Php 100 | Official Receipt |
3 | End of Transaction | Site Inspection | 10 minutes | Water Maintenance Man A | None | Survey Form |
4 | Present requirements for application of new Service Connection | Check all the requirements if complete | 3 minutes | Customer Service | None | None |
5 | End of Transaction | Computes Installation fee and materials | 5 minutes | Customer Service | None | Bill of Materials |
6 | Sign the application form for Service Connection | Process request Service Application then inform client all the details about rules and regulations and payment as a new concessionaire | 5 minutes | Customer Service | None | Service Application Construction Order Form(SAC)) |
7 | Proceed to cashier for payment | Accept payment and issue Official Receipt | 2 minutes | Cashier | Amount Computed | Official Receipt |
8 | End of Transaction | Forward all documents to storekeeper for preparation of materials | 2 minutes | Customer Service | Survey Form | |
9 | Installation of Service Connection Tapping | Regular:2 hours
Traverse:4 hours |
Utility Worker | Maintenance Order | ||
10 | Sign the Maintenance Order for work done. Accept the copy of Bill of Materials. Comments and suggestions other request | Post inspection of Service Connection | 10 minutes | Utility Worker |